Service REPAIR & WARRANTY INFO
SSI HAS A COMPLETE REPAIR FACILITY AND SKILLED TECHNICIANS READY TO SERVICE AND SUPPORT YOUR PURCHASE.

Ship magnetic locator units to be repaired from North and South America to:

SubSurface Instruments Inc.

Attn: Service Department
1230 Flightway Dr.
De Pere, WI 54115 USA

Call us at:

+1 (920) 347-1788

email us at:

repairs@ssilocators.com

Ship units to be repaired from Europe, Asia and Australia to:

Maanrakennus B. Dahlbacka Oy

Attn: Service Department
Lekatie 7
Kokkola, 67800. Finland 

Call us at:

+358-6822-3377

Repair policy

ML-1, ML-1M, ML-3 Standard, ML-3 Long  |  PL-VF Series, PL-TT Series, Wireless Inductive Clamp

Any repairs made that are not covered by the SSI Warranty will be billed for parts, labor, shipping, and handling. Repair quotes will be provided, and customers must provide prior authorization for the repair in writing. Allow 5 business days for the repair and return. Repairs have a 12-month warranty.

See our Trade-In allowance program to receive a valuable discount on a new equivalent SSI product.

SSI’s team of skilled technicians is qualified to quickly repair PIPE & CABLE LOCATORS to their original factory specifications. 

Simply contact SSI with your model type, problem, or issue, and send your locator to the SSI factory repair facility. Our technicians will expedite your repair quickly and to your satisfaction.

Water Leak Detection Repairs

Contact Bob Miller for Leak Detection repairs at:
Logic 1 Engineering
1817 Woodlawn Avenue
Salem, VA 24153-4219
email: Bob.miller@logic1engineering.com
Phone: (540) 986.8406