Warranty Registration
Reliable coverage across all SubSurface Instruments product lines. Built for durability, backed with confidence.
Warranty Policy
Leak Detection Equipment
LD-7, LD-8, LD-12, LD-15, LD-18, LD-20, Leak Correlators & Data Loggers
Warranty Coverage
✔ 3-Year Limited Warranty
✔ Parts and Labor Included
✔ Coverage under normal use and service
What’s Covered
✔ Defects in materials and workmanship
✔ Failures under normal operating conditions
What’s Not Covered
✖ Misuse or improper installation
✖ Unauthorized modifications or repairs
✖ Water ingress beyond rated specifications
✖ Impact damage or corrosive environments
Shipping Costs May Apply
For complete warranty terms, limitations, and service procedures, please refer to the product User Manual or contact our support team.
Pipe and Cable Locators
PL-VF3, PL-VF10, PL-VF10R, PL-TT.
Warranty Coverage
✔ 1-Year Standard Warranty
✔ Extendable up to 4 Years with Product Registration
✔ Parts and Labor Included
What’s Covered
✔ Manufacturing defects
✔ Failures during normal use and operation
What’s Not Covered
✖ Improper operation or misuse
✖ Unauthorized repairs or modifications
✖ Environmental exposure outside specified limits
✖ Water ingress beyond rated protection
✖ Physical damage or corrosive substances
Shipping Costs May Apply
Magnetic Locators & Gradiometers
ML-1, ML-1M, ML-3 Short, ML-3 Long
Warranty Coverage
✔ 7-Year Warranty
✔ Parts and Labor Included
✔ Return Shipping Covered
Important Notes
⚠ Lifetime warranties prior to March 1, 2011 are not valid
⚠ Warranty applies only to units manufactured within the last seven years
⚠ Only authorized SSI personnel may perform repairs
What’s Not Covered
✖ Abuse or misuse
✖ Battery acid damage
✖ Water damage
Liability
Liability under this warranty is strictly limited to repair or replacement of the instrument at the sole discretion of SubSurface Instruments. No other warranties, expressed or implied, apply.
SubSurface Instruments is not liable for any injury, property damage, or consequential loss resulting from the use or misuse of these products.
Additional Terms
Warranty coverage applies only to the original purchaser and is non-transferable.
International sales, military sales, and private label products may include different warranty terms.
For full warranty policies, please refer to the product User Manual or contact SubSurface Instruments directly.
Warranty Form
Privacy: This information will not be shared with any outside company.
By sending this information, you acknowledge that SubSurface Instruments, Inc. and its affiliates may contact you regarding special offers, news and announcements. Your information will remain confidential and will not be shared.
